Miki Kuusi

Under Kuusi’s leadership, Wolt has integrated advanced technologies, including AI and machine learning, to optimize its logistics and delivery operations. Wolt’s platform leverages predictive algorithms to estimate delivery times, balance demand with courier supply, and improve customer satisfaction. The company also employs AI-driven tools to streamline restaurant operations and enhance decision-making, ensuring efficiency across its extensive network. Kuusi’s approach emphasizes scalability and precision, showcasing how technology can redefine traditional industries like food delivery. Beyond logistics, Wolt’s AI applications contribute to addressing broader challenges, such as reducing delivery times and minimizing environmental impact through route optimization.

Kuusi’s philosophy combines a focus on customer experience, operational efficiency, and cultural alignment within teams. He believes in building companies that are “not families but teams,” where accountability and trust drive performance. Kuusi advocates for balancing innovation with sustainability, emphasizing the importance of creating long-term value for customers and stakeholders. His vision for Wolt reflects a broader ambition: to redefine urban convenience by expanding beyond food delivery into retail and other on-demand services.

Miki Kuusi has become a prominent voice in Europe’s tech ecosystem, inspiring entrepreneurs with his success story and insights. His leadership at Slush helped position Finland as a hub for innovation and startups. Through Wolt’s rapid global expansion, Kuusi has demonstrated the potential of European companies to achieve massive scale and impact. He is frequently featured in discussions about entrepreneurship, technology, and scaling startups, and his work continues to influence aspiring founders worldwide. With Wolt now under DoorDash’s umbrella, Kuusi remains instrumental in its continued growth and evolution.