Darwin AI raises $4.5M to scale hybrid workforce platform across Latin America

Brazilian AI startup Darwin AI has secured $4.5 million in seed funding led by Silicon Valley's Base10 Partners, bringing total funding to over $7 million as the São Paulo-based company scales its conversational AI platform that creates hybrid workforces of humans and AI agents for small and mid-sized businesses across Latin America.

Darwin AI addresses the automation gap for SMBs lacking technical resources by providing AI-powered "employees" that handle customer interactions through WhatsApp, Instagram, and voice calls. Central to Darwin AI is their Darwin 2.0 platform that allows businesses to create customized AI employees for specific roles (inbound sales, outbound campaigns, collections, and customer support) with integration to existing CRM systems, calendars, and knowledge bases.

The company serves over 300 clients across 20 countries, generating more than $2 million in recurring revenue through their pricing model based on processed conversations. Darwin AI's bilingual support for Spanish and Portuguese positions them uniquely to capture the Latin American market, where SMBs traditionally struggle with enterprise-grade automation solutions.

Base10 Partners, known for investments in Figma and Notion, joins existing investors including FJ Labs, Canary, Latitud, Dalus, Bridge Latam, and HTwenty. The funding will accelerate expansion across Latin America and support Darwin AI's vision of establishing hybrid workforces as the new standard for business operations in emerging markets.

Founders: Lautaro Schiaffino, Ezequiel Sculli

Sources: Darwin AI Blog, TechCrunch, Axios, Latitud